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Job/Volunteer Opportunities
RACVB Job Openings
Executive Assistant
Click here to download the full job description
As the region’s destination marketing and management organization, the Rockford Area Convention & Visitors Bureau (RACVB) is working to increase tourism to the region and produce experiences that residents and visitors enjoy. We currently have an exciting opportunity for an Executive Assistant reporting the President/CEO of RACVB.
We are looking for a self-starter individual who will be responsible for providing organizational and logistical support to the President/CEO of RACVB. The successful candidate will support the efficiency and effectiveness of the President/CEO and the staff executive team by executing a broad spectrum of responsibilities from clerical support to complex project management.
Duties include but will not be limited to:
- Coordinate, monitor, and prioritize CEO’s workflow
- Minutes, agendas, policies, and documents for RACVB board and board committees
- Assists in planning and executing various meetings, luncheons and events
- Manages travel arrangements and coordination of expense reports
- Responds to calls, voice mails, emails, and correspondence for the CEO
- Maximizes technology in the efficient support the CEO
- Other duties as assigned
This candidate must be highly organized with the ability to meet competing deadlines; be able to comply with budget and financial procedures as well as proficient on Microsoft Office Suite – Word, Excel, PowerPoint, with experience in Adobe helpful. In addition, the ability to read and write reports, business correspondence and sensitive material while maintaining discretion and confidentiality in handling of all RACVB matters.
This person will play an important role inside and outside the organization so they will be required to have a good understanding of the tourism industry and its trends as well as have strong interpersonal skills that allow for success in a team environment. Must possess confident communications capabilities in both written and verbal forms and be detail oriented. Willingness to embrace and adhere to RACVB standards and corporate culture is required.
Bachelor’s degree in Liberal Arts or Business plus three to five years’ related experience; or equivalent combination of education and experience. Prior work experience for an executive level leader, board governance, monitoring and minute taking preferred. Destination/tourism work experience is a plus. Candidate should demonstrate an innovative use of research, strategy, creativity, collaboration and project management skills to produce meaningful results. Candidate should project professionalism and confidence while assist other team members when necessary. Must have valid driver’s license and reliable transportation. May need to attend a morning, evening or an occasional weekend meeting/event.
Destination Development Operations Manager
Click here to download the full job description
As the region’s destination marketing and management organization, the Rockford Area Convention & Visitors Bureau (RACVB) is working to increase tourism to the region and produce experiences that residents and visitors enjoy. We currently have an exciting opportunity for a Destination Development Operations Manager.
We are looking for a self-starter individual who will be responsible for providing creative, organizational and logistical support in the execution of RACVB signature events and initiatives including: Stroll on State, Forest City Beautiful, CRE8IV: Transformational Arts, Merry & Bright holiday events and Summer at Davis Park.
Duties include but will not be limited to:
- Project Management
- Large-scale event planning
- Inventory Control
- Planning and Leadership
- Beautification and Enhancement Programs
- Maintaining community relationships
- Other duties as assigned
This candidate must be highly organized with the ability to meet competing deadlines; be able to comply with budget and financial procedures as well as proficient on Microsoft Office Suite – Word, Excel, PowerPoint, with some experience in Adobe, InDesign, and Photoshop helpful. In addition, the ability to read and write reports, business correspondence and marketing materials is required. In conjunction with lead Sharefest volunteers, this position will lead the execution and planning of Santa’s workshop, decoration days, day of set up and tear down and storage of Stroll on State materials. In addition, this position will be responsible for routine checks of RACVB installations for damage and repair needs. Experience with facilities management, building and/or minor electric repairs strongly preferred.
This person will play a leadership role inside and outside the organization so they will be required to have a good understanding of the tourism industry and its trends as well as have strong interpersonal skills that allow for success in a team environment. Must possess confident communications capabilities in both written and verbal forms and be detail oriented. Willingness to embrace and adhere to RACVB standards and corporate culture is required.
Bachelor’s degree in Marketing, Public Relations, Tourism, Business or relevant field and three to five years’ experience in community event planning or equivalent combination of education and experience preferred. Destination/ tourism experience is a plus. Candidate should demonstrate an innovative use of research, strategy, creativity, collaboration and project management skills to produce meaningful results. Experience with recruitment, retention and management of volunteers is helpful. Candidate should project professionalism and confidence while willing to roll up the sleeves when necessary. Integrity, innovation, initiative and integration form the basis of all work and relationships.
Flexibility with evening/weekend meetings and events, as needed.
Office Coordinator/Receptionist
Click here to download the full job description
As the region’s destination marketing and management organization, the Rockford Area Convention & Visitors Bureau (RACVB) is working to increase tourism to the region and produce experiences that residents and visitors enjoy. We currently have an exciting opportunity for an Office Coordinator/Receptionist reporting to the Director of Finance & Administration of RACVB.
We are looking for a self-starter individual who will be responsible for providing organizational and logistical support to the RACVB team. The successful candidate will support the efficiency and effectiveness of the office by executing a broad spectrum of responsibilities from clerical support to IT administration to office coordination.
Duties include but will not be limited to:
- Perform receptionist’s duties by greeting and directing guests, answering phones and maintaining the main lobby area including brochures and souvenir display areas.
- Provide and coordinate day to day technology support in the form of phone, PC, copier and printer access, maintenance and repairs with guidance and assistance from our IT service provider.
- Assist and coordinate ordering, purchasing and delivery of supplies to the office and the purchase of office equipment, services and maintenance agreements.
- Assist and coordinate maintenance of building and grounds.
- Provide administrative support to staff.
- Other duties as assigned
This candidate must be highly organized with the ability to meet competing deadlines; be able to comply with budget and financial procedures. Proficiency with Word, Excel, and Outlook is preferred. Computer savviness in online research and online purchasing is essential. Experience with Adobe is helpful.
This person will play an important role inside and outside the organization so they will be required to have a good understanding of the tourism industry and its trends as well as have strong interpersonal skills that allow for success in a team environment. Must possess confident communications capabilities in both written and verbal forms and be detail oriented. Willingness to embrace and adhere to RACVB standards and corporate culture is required.
High School diploma or GED required. Previous Receptionist/Customer Service experience with knowledge of the Rockford Region attributes, venues, hotels and attractions. Candidate should project professionalism and confidence while assist other team members when necessary. Must have valid driver’s license and reliable transportation. May need to attend a morning, evening or an occasional weekend meeting/event.
Volunteer
RACVB is involved with several sports tournaments and events that need volunteers! A wide variety of volunteer opportunities come up each year, so be sure to check back frequently to see what you can get involved with!
